Skip to content
Slipwaydocs

ServiceNow Change Management

Require an approved change request before a production deployment.

At a glance

Section titled “At a glance”
Category Issues & change management
Authentication OAuth client credentials
Provider id servicenow

What it does

Section titled “What it does”
  • Create change requests
  • Gate on change state (Business and up)
  • Close change on completion

Set up

Section titled “Set up”
  1. Create an API credential in the issue tracker.
  2. Add the integration in Slipway and map projects.
  3. Reference ticket keys in commit messages; Slipway links them to releases.
  4. For change gates, add a change_ticket gate to the environment protection rules.
Section titled “Related”